At Kefi Foods, we strive to provide our customers with the highest level of satisfaction. If for any reason you are unsatisfied with your purchase, we offer a 15-day return and refund policy.

To initiate a return or refund, please send an email to [email protected] within 15 days of your purchase, including the following information:

  • Your full name, order number, and email address used for the purchase
  • A description of the item(s) being returned
  • The reason for the return

Once we receive the above information, we will provide you with a return address. Please mail the item(s) to the provided address in its original packaging, and include a copy of your original order information.

You will be refunded the full purchase amount after we have received the item(s) and inspected them to ensure they are in their original condition. Refunds will be issued to the original payment method used for the purchase.

If you have any questions or concerns regarding the return and refund policy, please contact us at [email protected].